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Customer Portal

Marketing On Hold

What is Marketing on Hold

Marketing on Hold is a bespoke recorded marketing message played when you place a customer on hold. ideal for expanding your existing customers knowledge of your products aswell as introducing new customers to who you are while they wait. we offer this service as either a one off recording or on a monthly basis which gives you multiple different recordings throughout the year so you can pick which suits your business best.



Why Use Marketing on Hold

depending on your call traffic, you may have customers on hold for upwards of 10 minutes waiting to get through to an advisor, why not fill this time with telling your customers exactly who you are and what new products and services you offer.

even those who dont have incredibly high call traffic are putting users on hold most just playing silence which can both confuse and anger customers, why not show off your business in this time with a bespoke marketing message from some of the examples below


Want to Know more about marketing on Hold, Click here....

Testimonials

Enterprise4All

Claritel's promise to provide us with a tailored bespoke package at a very competitive rate was delivered and I'm pleased to say that we are extrememly happy with our new service provider. we signed up for IT telecoms & broadband Service at the time of our office reloacation and they helped and supported us fully throughout the transition over and above our expectation.
The Team have provided us with fantastic customer service support right from the start of the agreement and continue to support us efficiently & promptly. we are proud to support local businesses and have no hesitation recommending their services to potential customers.

CEO, Enterprise4All (North West) Ltd

Ubuntu HR
ubuntu HR ltd recently relocated our office and engaged Claritel to takecare of our phone lines and broadband. throughout the entire process Claritel & their technical team kept me fully informed as to progress and explained in a non-Jargon, non-technical way which i could clearly understand the processes etc.
Claritel took all the pain and worry out of this process and provided reassurance and an exceptionally seamless service.
They are saving Ubuntu HR over 40% on our broadband as well as the financial savings, have been an absolute pleasure to deal with.
I will be more than happy to refer Claritel to my clients, contacts, family & friends.

Managing Director, Ubuntu HR Ltd

Blackburn Rovers Community Trust
In my role as IT manager and head of business operations at blackburn rovers community trust i have had the pleasure of working with Jay & Claritel and it has been an absolute pleasure. An individual clearly on top of his game with a sound business knowledge and understanding who always goes the extra mile.
Jay and indeed Claritel as a whole has a clear understanding of its target market, what the customer needs and the best valuefor money solutions that the customer would require.
Claritel offer a wide range of services and solutions to all sectors and have a sound understanding of the perspective customers needs and can offer sound guidance and advice and are a clear example of value added, quality professionalism you would expect from a business of such stature.
I would have no hesitation in recommending Claritel Ltd
Head of Business Operations, Blackburn Rovers Community Trust


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