Hosted Telephony

Hosted Telephony VoIP Solutions That Revolutionise Your Telephone Systems

Every business, regardless of size or industry, needs reliable telecommunications solutions. Hosted telephony is an affordable and efficient telecommunication solution that has a range of benefits.

What Is Hosted Telephony?

Hosted telephony is often referred to as VoIP (Voice over Internet Protocol), hosted VoIP and cloud telephony. In simple terms – it is using the internet to make and receive phone calls.

With a traditional phone system, your phone system is located on the business premises and connected to an IDSN line from a service provider. Whereas, with hosted telephony, your phone system is located in the cloud. And is hosted and managed by a service provider like us here at Claritel.

Using a broadband connection to run a business telephone system is becoming increasingly popular. Due to the wide range of benefits that come with it, most businesses, including SME’s are turning to the internet to communicate effectively.

What Are The Benefits Of VoIP?

There are so many positives to investing in a hosted telephony, or VoIP, service. The technology behind VoIP can be revolutionary if you implement it correctly and utilise it as part of a wider telecommunications strategy.

For example, the phone system hardware is now located away from the office, in what can be described as a cloud-based server. VoIP is much quicker to roll out and you don’t have to pay hefty installation fees, hardware maintenance or upgrades.

Having no large server, wiring or other technical telecommunications hardware on-site can be beneficial for smaller businesses that need more room.

VoIP is an affordable telecommunication solution that can be tailored to any business. The many convenient features and functionalities can be controlled from a web browser or mobile app.

In addition, hosted telephony can easily be scaled up or down to suit the needs of the business. Hosted telephony allows for seamless and flexible working solutions. It is the perfect option for smaller chains or businesses with multiple locations.

Working From Home With Hosted Telephony

Hosted telephony enables people to work from anywhere, including their home. Having its roots online means that VoIP can be an incredible option for businesses that have multiple locations or remote workers.

Plus, it can be configured to connect the same phone number across multiple internet-enabled devices, ensuring you and your employees never miss a call.

If you have employees working from home or in separate offices, hosted telephony allows you to communicate seamlessly and run the business smoothly.

Image of a telephone for hosted telephony service from Claritel

VoIP for Business

Most innovative VOIP platform in the marketplace. Dependable, secure and reliable connectivity.

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Fast reliable data services that we will tailor to your requirements. From one user home workers to 150 seat contact centres.

Hosted Telephony


A traditional telephone system is likely to have a large initial capital investment not including install costs. Hosted telephony can save you money from the get go. with our current incentive offering we can even give you the handsets free of charge.

With full control from any web browser anywhere you can make all the changes you like at any time of day or call us and we can do it for you at no additional charge.

Being hosted in the cloud means calling between your offices is now completely FREE, even if they’re on the other side of the world

With a traditional telephone system any system change, upgrade or fault will require an engineer to attend site with some charging  a large call out fee.

With Hosted Telephony any upgrades or changes are completely free and happen instantly.

When the weather takes a turn for the worse or a powercut stops you receiving those all important calls with traditional PBXs you’ll need to wait for an engineer to get you back online, with hosted in just a few clicks you can start receiving all calls on your mobiles or another landline number.

With our new hosted platform you can benefit from not only free calls between offices but free calls to any UK or Landline number on certain tariffs.

Why Have A Hosted Telephony System? 

business telecoms image of a telephone system for Claritel, hosted telephony systems

Business Telecoms Made Simple


Providing Telephony, Data and Infrastructure solutions combined into one easy-to-manage contract.

  • We have been with Claritel since we launched our company and it has been absolutely wonderful. Their response time is very quick and the team are always happy to help... read more

    Adam Abdul Avatar Adam Abdul
    August 29, 2022

    super reliable and deals with our issues instantly! Thank you Brad

    Legal Assist Avatar Legal Assist
    November 17, 2021

    Excellent service and the team are always happy to help.

    Adam Herridge Avatar Adam Herridge
    August 29, 2022
  • Jay and the team from Claritel have just sorted us out with business broadband and a voip phone system. From the first meeting I knew straight away that these were... read more

    Reece Paterson Avatar Reece Paterson
    September 5, 2020

    I'm not sure how genuine this review may sound but Claritel has the best customer service of all our vendors. We currently use for Broadband and VoIP services. During a... read more

    Nicholas Rollinson Avatar Nicholas Rollinson
    July 13, 2022

    Amazing team and so helpful over the last year. Would definitely recommend the team at Claritel.

    Kirsty Kennedy Avatar Kirsty Kennedy
    August 29, 2022
  • We at Aguri have been with Claritel for over six years. Their service and support is second to none. I would have no reservation in recommending them.

    Jason Ballard Avatar Jason Ballard
    July 25, 2022

    Claritel have been absolutely fantastic in managing our telecoms from one office to another without any disruptions to our service. The help, advice and service they provide you can be... read more

    Rizwan Patel Avatar Rizwan Patel
    December 3, 2019

    Top class service from a knowledgeable team. Made setting up the new phone number seamless from start to finish. A highly recommended partner for any business looking for a telecoms... read more

    Alistair McLean Avatar Alistair McLean
    January 21, 2020
  • Claritel are a fantastic company, whose response times are second to none. Jordan in particular is a pleasure to work with!! 🙂

    Gemma Bottoms Avatar Gemma Bottoms
    November 27, 2019

    Great service, good communication, hassle free set up.

    Bankstaff Recruitment Avatar Bankstaff Recruitment
    October 15, 2019

    Excellent service as previous provider messed us around for months.

    Lynn Robinson Avatar Lynn Robinson
    February 17, 2022