Hosted Telephony

Hosted Telephony VoIP Solutions That Revolutionise Your Telephone Systems

Every business, regardless of size or industry, needs reliable telecommunications solutions. Hosted telephony is an affordable and efficient telecommunication solution that has a range of benefits.

What Is Hosted Telephony?

Hosted telephony is often referred to as VoIP (Voice over Internet Protocol), hosted VoIP and cloud telephony. In simple terms – it is using the internet to make and receive phone calls.

With a traditional phone system, your phone system is located on the business premises and connected to an IDSN line from a service provider. Whereas, with hosted telephony, your phone system is located in the cloud. And is hosted and managed by a service provider like us here at Claritel.

Using a broadband connection to run a business telephone system is becoming increasingly popular. Due to the wide range of benefits that come with it, most businesses, including SME’s are turning to the internet to communicate effectively.

What Are The Benefits Of VoIP?

There are so many positives to investing in a hosted telephony, or VoIP, service. The technology behind VoIP can be revolutionary if you implement it correctly and utilise it as part of a wider telecommunications strategy.

For example, the phone system hardware is now located away from the office, in what can be described as a cloud-based server. VoIP is much quicker to roll out and you don’t have to pay hefty installation fees, hardware maintenance or upgrades.

Having no large server, wiring or other technical telecommunications hardware on-site can be beneficial for smaller businesses that need more room.

VoIP is an affordable telecommunication solution that can be tailored to any business. The many convenient features and functionalities can be controlled from a web browser or mobile app.

In addition, hosted telephony can easily be scaled up or down to suit the needs of the business. Hosted telephony allows for seamless and flexible working solutions. It is the perfect option for smaller chains or businesses with multiple locations.

Working From Home With Hosted Telephony

Hosted telephony enables people to work from anywhere, including their home. Having its roots online means that VoIP can be an incredible option for businesses that have multiple locations or remote workers.

Plus, it can be configured to connect the same phone number across multiple internet-enabled devices, ensuring you and your employees never miss a call.

If you have employees working from home or in separate offices, hosted telephony allows you to communicate seamlessly and run the business smoothly.

Image of a telephone for hosted telephony service from Claritel

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Fast reliable data services that we will tailor to your requirements. From one user home workers to 150 seat contact centres.

Hosted Telephony

A traditional telephone system is likely to have a large initial capital investment not including install costs. Hosted telephony can save you money from the get go. with our current incentive offering we can even give you the handsets free of charge.

With full control from any web browser anywhere you can make all the changes you like at any time of day or call us and we can do it for you at no additional charge.

Being hosted in the cloud means calling between your offices is now completely FREE, even if they’re on the other side of the world

With a traditional telephone system any system change, upgrade or fault will require an engineer to attend site with some charging  a large call out fee.

With Hosted Telephony any upgrades or changes are completely free and happen instantly.

When the weather takes a turn for the worse or a powercut stops you receiving those all important calls with traditional PBXs you’ll need to wait for an engineer to get you back online, with hosted in just a few clicks you can start receiving all calls on your mobiles or another landline number.

With our new hosted platform you can benefit from not only free calls between offices but free calls to any UK or Landline number on certain tariffs.

Why Have A Hosted Telephony System? 

business telecoms image of a telephone system for Claritel, hosted telephony systems

Business Telecoms Made Simple

Providing Telephony, Data and Infrastructure solutions combined into one easy-to-manage contract.

  • Claritel have been fantastic from the start and have guided us through every aspect of the installation of our new telephone system in a polite, honest and cheerful way. Our... read more

    thumb Donald Young
    March 17, 2021

    Claritel have been absolutely fantastic in managing our telecoms from one office to another without any disruptions to our service. The help, advice and service they provide you can be... read more

    thumb Rizwan Patel
    December 3, 2019

    Since we joined Claritel for all of our care homes, we have never looked back on the move. The team are only ever one phone call away, maintenance call outs... read more

    thumb HD CH
    November 17, 2021
  • Jay and Jordan at Claritel have been instrumental in our whole telecoms and broadband change over. The help and advice they gave was invaluable to us and it just made... read more

    thumb Jamie Rider
    June 28, 2019

    Easy and pain free broadband and phone swap over. Would highly recommend. Great service! Thanks guys.

    thumb Philip Heyworth
    September 5, 2020

    Amazing team and so helpful over the last year. Would definitely recommend the team at Claritel.

    thumb Kirsty Kennedy
    August 29, 2022
  • Excellent service and the team are always happy to help.

    thumb Adam Herridge
    August 29, 2022

    We have been using Claritel for the last 5 Years, the service and support is second to none. I would 100% recommend to anyone.

    thumb Ryan Kilner
    December 3, 2019

    Claritel have been absolutely brilliant in the smooth transition of our office move and onto the new VOIP call system. The advice they gave was invaluable and they answered... read more

    thumb Searches Direct
    September 5, 2020
  • Best company by far. I can say this from my 12 years experience in call centres. The level of Service and support I’ve received from these guys is above and... read more

    thumb Mobasher Shah
    July 17, 2021

    Excellent service as previous provider messed us around for months.

    thumb Lynn Robinson
    February 17, 2022

    Top class service from a knowledgeable team. Made setting up the new phone number seamless from start to finish. A highly recommended partner for any business looking for a telecoms... read more

    thumb Alistair McLean
    January 21, 2020