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Hosted Telephony

Hosted Telephony VoIP Solutions That Revolutionise Your Telephone Systems

Every business, regardless of size or industry, needs reliable telecommunications solutions. Hosted telephony is an affordable and efficient telecommunication solution that has a range of benefits.

What Is Hosted Telephony?

Hosted telephony is often referred to as VoIP (Voice over Internet Protocol), hosted VoIP and cloud telephony. In simple terms – it is using the internet to make and receive phone calls.

With a traditional phone system, your phone system is located on the business premises and connected to an IDSN line from a service provider. Whereas, with hosted telephony, your phone system is located in the cloud. And is hosted and managed by a service provider like us here at Claritel.

Using a broadband connection to run a business telephone system is becoming increasingly popular. Due to the wide range of benefits that come with it, most businesses, including SME’s are turning to the internet to communicate effectively.

What Are The Benefits Of VoIP?

There are so many positives to investing in a hosted telephony, or VoIP, service. The technology behind VoIP can be revolutionary if you implement it correctly and utilise it as part of a wider telecommunications strategy.

For example, the phone system hardware is now located away from the office, in what can be described as a cloud-based server. VoIP is much quicker to roll out and you don’t have to pay hefty installation fees, hardware maintenance or upgrades.

Having no large server, wiring or other technical telecommunications hardware on-site can be beneficial for smaller businesses that need more room.

VoIP is an affordable telecommunication solution that can be tailored to any business. The many convenient features and functionalities can be controlled from a web browser or mobile app.

In addition, hosted telephony can easily be scaled up or down to suit the needs of the business. Hosted telephony allows for seamless and flexible working solutions. It is the perfect option for smaller chains or businesses with multiple locations.

Working From Home With Hosted Telephony

Hosted telephony enables people to work from anywhere, including their home. Having its roots online means that VoIP can be an incredible option for businesses that have multiple locations or remote workers.

Plus, it can be configured to connect the same phone number across multiple internet-enabled devices, ensuring you and your employees never miss a call.

If you have employees working from home or in separate offices, hosted telephony allows you to communicate seamlessly and run the business smoothly.

Image of a telephone for hosted telephony service from Claritel

VoIP for Business

Most innovative VOIP platform in the marketplace. Dependable, secure and reliable connectivity.

Telephone systems

NEC specialists that provide great customer service and value for money. We also maintain Avaya, Mitel, Samsung and more.


Fast reliable data services that we will tailor to your requirements. From one user home workers to 150 seat contact centres.

Hosted Telephony

A traditional telephone system is likely to have a large initial capital investment not including install costs. Hosted telephony can save you money from the get go. with our current incentive offering we can even give you the handsets free of charge.

With full control from any web browser anywhere you can make all the changes you like at any time of day or call us and we can do it for you at no additional charge.

Being hosted in the cloud means calling between your offices is now completely FREE, even if they’re on the other side of the world

With a traditional telephone system any system change, upgrade or fault will require an engineer to attend site with some charging  a large call out fee.

With Hosted Telephony any upgrades or changes are completely free and happen instantly.

When the weather takes a turn for the worse or a powercut stops you receiving those all important calls with traditional PBXs you’ll need to wait for an engineer to get you back online, with hosted in just a few clicks you can start receiving all calls on your mobiles or another landline number.

With our new hosted platform you can benefit from not only free calls between offices but free calls to any UK or Landline number on certain tariffs.

Why Have A Hosted Telephony System? 

business telecoms image of a telephone system for Claritel, hosted telephony systems

Business Telecoms Made Simple

Providing Telephony, Data and Infrastructure solutions combined into one easy-to-manage contract.

  • 5 star review  super reliable and deals with our issues instantly! Thank you Brad

    thumb Legal Assist
    November 17, 2021

    5 star review  Jay and team have been our Integrated Telephony services provider since September. The customer service we receive from Jays team, Jordan, Brad, Chris and the entire company is superb.

    We had a complex office move in September and we were dealing with lots of new suppliers and service providers in the months running up to the move. Claritel were different as they did not require any management during the process, in fact their knowledge and professionalism quickly became very valuable to us as very swiftly we started to rely on their expertise across the board. Both myself and Louise Pullan were able to completely rely on Jordon’s Project management skills from start to finish. Simply, having Claritel on board gave us total technical peace of mind. There were numerous occasions where we relied on Jordan to effectively “think for us”. Right from the beginning of the planning process in the summer Jordan supplied us with excellent advice across the full range of required activities, from logistics, office comfort, optimum lighting, integration with other service providers and careful work with our external I.T providers, ensuring this partnership was as strong as possible to make sure our move was seamless. This care was well over and above what we had expected. Thank you, Jordan.

    In a nutshell, we are very pleased with the day to day support we receive from Claritel, it is so professional, timely and technically spot on.
    An all-round good company to partner with. We highly recommend Jay and his team. Many thanks.

    Claire Holdcroft (Operations Manager) and Louise Pullan (Compliance and Customer Services Manager)

    thumb Claire Holdcroft
    December 17, 2021

    5 star review  What can I say - Claritel have been fantastic with us. Initially, Jay came to our offices to look at what we needed in respect of our telecommunications. He didn't give us the whole "sales pitch" he was just completely honest with us and just told us what we needed. We went through prices and found a great deal for us. Jordan carried out a survey of our offices, and efficiently kept us up to date with the migration of the telephones. The service from start to finish has been outstanding. I would highly recommend Claritel for any office that requires quality service. Tracey (Burys Solicitors)

    thumb Tracey Duxbury
    November 22, 2019
  • 5 star review  Claritel have been absolutely brilliant in the smooth transition of our office move and onto the new VOIP call system. The advice they gave was invaluable and they answered everything giving us all assurances that we would have no downtime at all. They are Professional, friendly and Reliable.

    thumb Searches Direct
    February 20, 2020

    5 star review  5* Service.
    Jordan demonstrated exemplary level of service from initial contact to implementation,
    Highly recommend to all.

    thumb Shakeel Desai
    March 17, 2021

    5 star review  A brilliant company with fantastic communication, service and product. We were almost pulling our hair out with the previous telephone system which was clunky and difficult to use. Our new handsets and headsets are easy to use and look professional which has made our office life so much better. We were given great recommendations from the very start such as integrations with our CRM system. Claritel can not do enough to help you and I would 100% recommend them.

    thumb Niamh Allen
    December 4, 2019
  • 5 star review  We have used Claritel for a few years and always had great service, however we have recently moved offices and they have been amazing every step of the way! Would highly recommend the whole team - super service

    thumb Susan Fucile
    April 17, 2021

    5 star review  Claritel have been absolutely fantastic in managing our telecoms from one office to another without any disruptions to our service. The help, advice and service they provide you can be assured your in good hands. Professional, friendly and Reliable come to mind when dealing with Claritel.

    thumb Rizwan Patel
    December 3, 2019

    5 star review  Top class service from a knowledgeable team. Made setting up the new phone number seamless from start to finish. A highly recommended partner for any business looking for a telecoms company to set, install and support all your telecom needs, no matter how big or small you are.

    thumb Alistair McLean
    January 21, 2020
  • 5 star review  Jay and Jordan at Claritel have been instrumental in our whole telecoms and broadband change over. The help and advice they gave was invaluable to us and it just made good business sense to act on their wealth of knowledge. Both honest and friendly whilst still being professional. A class!

    thumb Jamie Rider
    June 28, 2019

    5 star review  Excellent service as previous provider messed us around for months.

    thumb Lynn Robinson
    February 17, 2022

    5 star review  Great service, good communication, hassle free set up.

    thumb Bankstaff Recruitment
    October 15, 2019